PeniBlu LLC Shipping Policy

1. Worldwide Shipping
   PeniBlu LLC proudly offers worldwide shipping. Shipping prices vary depending on the destination and will be calculated at checkout.

2. Order Processing
   Orders are typically processed and shipped within 2 business days for both domestic and international destinations.

3. Estimated Shipping Times

   • Domestic Orders (U.S.): 3–7 business days after shipping.

   • International Orders: 2–4 weeks, depending on destination country and customs processing.

   Note: These are estimated timeframes and not guaranteed delivery dates.

4. Preorder Items

   • Processing Time: Preorders may take 4–8 weeks to process before shipping.

   • Chargebacks: Customers acknowledge that preorder payments are final. Any chargebacks initiated before the 8-week processing period has concluded will be considered invalid and disputed by PeniBlu LLC.

5. Tracking Information
   Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.

6. Customs and Import Duties
   For international orders, all customs fees, import duties, and taxes are the responsibility of the customer. These charges are not included in the product or shipping price. Please check with your local customs office for more details.

7. Address Accuracy
   Customers are responsible for providing accurate and complete shipping information at checkout. PeniBlu LLC is not liable for packages delayed, misdelivered, or lost due to incorrect addresses provided by the customer.

8. Shipping Delays
   Delivery times are estimates only. PeniBlu LLC is not responsible for delays caused by carriers, customs, natural disasters, weather conditions, strikes, or other events beyond our control.

9. Lost or Damaged Packages

   • If your package is lost or arrives damaged, you must contact us within 7 days of the expected delivery date at peniblu.btb@gmail.com.

   • We will work with the carrier to investigate and resolve the issue. Resolution may include a replacement or claim filing with the carrier, depending on circumstances.

10. No P.O. Boxes
    We do not ship to P.O. Boxes. Please provide a physical street address at checkout.

11. Changes to Orders
    Once an order has been placed, we cannot guarantee that updates to the shipping address or order details can be made. If you need changes, please contact us immediately at peniblu.btb@gmail.com.

12. Responsibility for Packages
    Once a package has been marked as delivered by the carrier, PeniBlu LLC is no longer responsible for lost, stolen, or misplaced packages.

    • Customers should ensure a secure delivery location.

    • We recommend tracking shipments closely and being available to receive deliveries.

    • If you believe your package was stolen, please check with neighbors and contact your local carrier before reaching out to us.

13. Legal Limitation of Liability
    By placing an order, you agree that PeniBlu LLC is not responsible for:

    • Delays outside our control (carrier, customs, weather, etc.)

    • Customs fees, import taxes, or duties

    • Packages delivered to incorrect addresses entered by the customer

    • Lost, stolen, or damaged packages once delivery has been confirmed by the carrier